Thank you for choosing Doha Solutions. We are committed to providing high-quality digital products to support your business needs. Please read our Return and Refund Policy carefully before making any purchase.
Digital Products Policy
Since our products are digital in nature and delivered instantly upon purchase, we generally do not offer refunds or returns. However, we strive to ensure customer satisfaction and address any issues promptly.
Refund Eligibility
Refunds may be considered under the following conditions:
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Non-Delivery of Product: If you do not receive the product due to technical issues on our end, we will verify the situation and resolve it or issue a refund.
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Defective Product: If the digital product is corrupted or unusable due to an error on our part, we will provide assistance to resolve the issue. If the problem cannot be resolved, a refund may be issued.
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Duplicate Payment: If you were mistakenly charged twice for the same product, we will issue a refund for the duplicate payment.
Non-Refundable Scenarios
Refunds will not be provided in the following cases:
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Change of Mind: Refunds cannot be issued if you no longer wish to use the purchased product.
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Compatibility Issues: It is your responsibility to ensure that the product is compatible with your devices or software before purchase. Refunds will not be granted for compatibility-related issues.
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Unauthorized Sharing: If the purchased product has been shared or distributed unlawfully, the refund request will not be entertained.
Requesting a Refund
If you meet the eligibility criteria for a refund, you can contact us with the following details:
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Your name and purchase details
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A detailed description of the issue
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Proof of payment
We will review your request and respond within 5-7 business days. If approved, the refund will be processed through the original payment method.
Policy Updates
Doha Solutions reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Please review this policy periodically to stay informed of any changes.
By purchasing from Doha Solutions, you agree to this Return and Refund Policy.